Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Information We Collect
When you use our financial analysis services, we collect information that helps us provide better business insights and maintain secure operations. This happens through various interactions you have with our platform and services.
Personal Information
We collect basic details like your name, email address, phone number, and business information when you create an account or contact us. This helps us personalize your experience and communicate effectively about your financial analysis needs.
Contact Details Business Info Account DataFinancial Data
For our analysis services, you might share financial statements, revenue figures, or business metrics. We treat this information with the highest level of security and confidentiality, understanding how sensitive this data is to your business operations.
Financial Statements Business Metrics Transaction DataTechnical Information
Our systems automatically collect certain technical data to ensure smooth operation and security. This includes your IP address, browser type, device information, and how you interact with our website and services.
Usage Analytics Device Data Log FilesHow We Use Your Information
Your information serves specific purposes that directly benefit your business analysis experience. We don't use your data for anything beyond what's necessary to provide excellent service and maintain security.
- Delivering personalized financial analysis and business insights tailored to your specific industry and situation
- Communicating important updates about your account, new features, or changes to our services
- Protecting your account and our systems from unauthorized access and potential security threats
- Improving our analysis tools and services based on anonymous usage patterns and feedback
- Complying with Australian financial regulations and legal requirements that apply to our business
- Processing payments and maintaining accurate billing records for transparency
Information Sharing and Disclosure
We keep your information private and only share it in very specific circumstances. Your business data stays confidential, and we never sell your personal information to third parties.
Service Providers
Sometimes we work with trusted companies that help us deliver our services - like payment processors or cloud hosting providers. These partners can only use your data for the specific services they provide to us, and they're bound by strict confidentiality agreements.
Legal Requirements
If required by Australian law or valid legal process, we might need to disclose certain information. This could include court orders, regulatory requests, or situations where we need to protect someone's safety or prevent fraud.
Business Transfers
In the unlikely event that prexilovara is sold or merged with another company, your information might be transferred as part of that transaction. We'd notify you beforehand and ensure the new owners maintain the same privacy standards.
Your Privacy Rights
Under Australian privacy laws, you have several rights regarding your personal information. We've made it straightforward to exercise these rights and get the control you deserve over your data.
Access Your Data
Request a copy of all personal information we have about you. We'll provide this in a readable format within 30 days.
Correct Information
Update or fix any incorrect personal details we have on file. You can do this through your account settings or by contacting us directly.
Delete Your Data
Request deletion of your personal information, subject to any legal or business requirements that might require us to keep certain records.
Data Portability
Get your data in a format that allows you to transfer it to another service provider, where technically feasible.
Limit Processing
Restrict how we use your information in certain circumstances, while still maintaining your account if you choose.
Withdraw Consent
Stop us from processing data that requires your consent, though this might affect some service features.
Data Security Measures
Protecting your information is fundamental to everything we do. We've implemented multiple layers of security to keep your business data safe from unauthorized access, theft, or misuse.
Encryption
All data is encrypted both in transit and at rest using industry-standard AES-256 encryption protocols.
Access Controls
Strict employee access policies ensure only authorized personnel can view your information on a need-to-know basis.
Regular Audits
Independent security audits and vulnerability assessments help us maintain the highest protection standards.
Secure Authentication
Multi-factor authentication and strong password requirements protect your account from unauthorized access.
We also maintain secure backup systems and have incident response procedures ready in case of any security events. Our team receives regular training on data protection best practices.
Data Retention Periods
We keep your information only as long as necessary to provide our services and meet legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.
International Data Transfers
While we primarily store data within Australia, some of our service providers might process information in other countries. When this happens, we ensure adequate protection measures are in place.
Safeguards in Place
Any international transfers follow Australian Privacy Principles and include contractual protections that require the same level of data security you'd expect domestically. We work only with providers who meet strict data protection standards.
Your Control
If you prefer to limit international processing of your data, contact us to discuss available options. We'll work with you to find solutions that meet your privacy preferences while maintaining service quality.
Cookies and Tracking
Our website uses cookies and similar technologies to improve your experience and understand how our services are used. You have control over most of these through your browser settings.
Essential Cookies
These are necessary for basic website functionality, like keeping you logged in and remembering your preferences. These cookies don't track you across other websites.
Analytics Cookies
We use analytics to understand which features are most helpful and where we can improve. This data is anonymized and helps us create better financial analysis tools.
Managing Cookies
You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies might affect how well some features work on our website.
Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our services or legal requirements. Significant changes will be communicated clearly through email or prominent website notices.
Minor updates, like clarifications or contact information changes, will be posted here with an updated effective date. We encourage you to review this policy occasionally to stay informed about how we protect your privacy.
If you disagree with any changes, you can close your account or contact us to discuss your concerns before the changes take effect.
Privacy Questions or Concerns?
We're here to help with any privacy-related questions or to assist you in exercising your data rights. Don't hesitate to reach out if you need clarification on anything in this policy.
- Email: privacy@prexilovara.com
- Phone: +61 8 8120 4140
- Mail: PO Box 793 Albury NSW 2640, Australia
- Response Time: We aim to respond to privacy inquiries within 5 business days